Shipping policy

Last updated: November 12, 2026

This policy explains how and when we ship your Wibblewick order.

Where we ship

We ship to most countries worldwide. The destinations available to you are shown at checkout. Some products may be restricted in certain destinations; if we cannot ship an item to your address, we will let you know and refund you in full.

How orders are fulfilled

Our products are shipped directly from our fulfilment partners and suppliers, who may be located in different countries. If your order contains several items, they may be shipped separately, from different locations and with separate tracking numbers, and may arrive on different days.

Processing and delivery times

• Processing: 1-3 business days after your payment is confirmed.
• Estimated delivery: 3-7 days after your order ships, depending on your destination and the shipping method.

These are estimates, not guarantees. Delays can happen because of customs, carrier capacity, public holidays, weather and other factors outside our control.

Shipping costs

Shipping costs are calculated at checkout based on your destination and the items in your order. Any shipping promotion will be shown clearly before you pay.

Tracking

We will email you a tracking number when your order ships. Tracking information can take 24-72 hours to show updates after dispatch.

Customs, duties and taxes

International orders may be subject to import duties, taxes or customs fees charged by the destination country. Unless stated otherwise at checkout, these charges are not included in your order total and are the responsibility of the recipient.

Incorrect addresses

Please check your shipping address carefully before you place your order. We are not responsible for orders that cannot be delivered because the address was incomplete or incorrect, and re-shipping costs may apply. If you notice a mistake, email us as soon as possible and we will try to correct it before the order ships.

Lost, delayed or damaged parcels

If your order has not arrived within the estimated delivery window, or it arrives damaged, email us with your order number. We will investigate with the carrier and, where appropriate, arrange a replacement or a refund in line with our Refund Policy.

Contact

Questions about shipping? Email hfordering24@gmail.com.